We have two e-mail addresses: Please use the e-mail address (firstname.lastname@example.org)
first. If you e-mail us and do not get a reply within a couple of days
from the email@example.com e-mail, please use the gmail address. We
have had occasions where some e-mail inquiries have not come through
to us, in particular Yahoo addresses and some hotmail for some reason,
we don't know why but some e-mails go into cyberspace and we know this
can be frustrating.
Primary E-Mail Address
endevor to answer our e-mails speedily, within the same day or
at the latest the next day
Alan Shadwick or Luke Shadwick (Al, or Al's Son Luke, in picture above)
If you would like to mail your order through, or for any other reason please
mail to the Address in the 'Mailing and Direct Dialing Information' box
below. We don't have a catalog however we do have a 1/2 page brochure if
you would like a few sent out you may write the address below.
If you have any technical questions regarding your order you can e-mail us.
If your questions are more complicated or you are not sure and just want to
get a query or even an order right, please feel free to telephone us directly.
are comfortable with the information and Part No from the website
regarding the Product you would like to order you can go ahead
and make the order by e-mail. Some customers send their Credit
Card numbers in two or three seperate e-mails over a period of
a few days, some even sending them as part numbers. If you are
not comfortable with sending your Credit Card details in an e-mail you
can e-mail the order and telephone us with your credit card number,
or you can telephone us directly and place the order by phone. We
accept Visa, Mastercard and American Express and PayPal.
is the Product Pricing Page
There is a Pricing and Ordering button in the dark grey bar near the top and
at the bottom on all of the pages on this website, or Click
Options are under the Ordering Information at the bottom of the Pricing
pages for your particular Country.
is the Ordering and Shipping Information
Ordering information and 'shipping price' and shipping Information for your
Country are on the Country page, down below the product
Once an order is received we will return confirm the order by e-mail, please
check to see we have the details of the order and the shipping address info,
including your phone number, correct.
you would like to pay through Paypal we are able to accept payments
from customers with or without a PayPal account however you must
have an e-mail address to use the PayPal system.
Once an order is placed and within a few days of being shippable we will send
out a PayPal invoice to your e-mail.
we do not have an 'On-Line PayPal Checkout' and our PayPal Account
is a Premier and not a Business account the invoice will come
through in my personal name 'Alan Shadwick' and in your currency.
Once an invoice is received you can click the 'Pay Invoice' button
at the bottom of the invoice and if you have a PayPal account
you can make payment with the click of a button, if you do not
have a PayPal account you can enter your credit card details
and the payment will still go through ok.
there is a cost associated with international transactions and
credit card use by Banks and Crdit card Companies
do not have On-Line Ordering at this time.
Customers generally call with their credit card number when
making an order.
Currently we are able to offer a Customer discount of 5% for 2 or more products
We do not have a Dealer Package at this time however we
are looking into the possibility, and will place a dealer Invitation
Page on this website when we have something to work with.